'We begged for more information, more details … all flatly declined': former Blizzard community development manager tears into Bobby Kotick over Overwatch 2's Steam launch

Bobby Kotick
(Image credit: Bloomberg (GEtty Images))

Activision-Blizzard's transfer over to the growing empire of Microsoft has been a bit of a drama, to say the least—but it's all over now, its curtains called with the departure of the company's former CEO Bobby Kotick, exiting stage right.

Kotick has been a controversial figure in gaming, quickly building up a reputation as a ruthless capitalist—like when Activision-Blizzard sued Double Fine over Brutal Legend, prompting the studio's founder Tim Schafer to call him a "total prick". There was also a disastrous interview with Variety where he denied the allegations of sexual harassment problems at Blizzard as an "aggressive labour movement"—as well as a harrowing instance where he reportedly threatened an employee via voicemail in 2006

A spokesperson later told the WSJ that the voicemail was "obviously hyperbolic and inappropriate" and that he "deeply regrets the exaggeration and tone in his voice". Still—he's gone now. After 32 years, some former developers are singing 'ding and dong' with a side of 'the witch is (metaphorically) dead'.

Andy Belford (a former senior manager in community development at Blizzard) took to Twitter a few days ago to break his silence on the man himself, particularly regarding Overwatch 2's disastrous Steam launch. The game's Valve debut came at a time of seething community sentiment, sinking its overall review rating to "Overwhelmingly Negative". A black mark that still hasn't been washed away. 

"When we planned OW2’s steam launch, my team warned (months in advance) that we were going to be review bombed," Belford writes. "We begged for more information, more details, and more resources to help us with the anticipated influx, all flatly denied."

That review bombing came from a flood of players with some (understandably) bottled frustration—a disappointed community's first opportunity to tear into the steady decline of a game they'd once loved. It seems like Belford and his team saw that meteor coming from lightyears away.

"Moderation of Steam was put on the community team," Belford continues, which was something he argued against—saying that he didn't want to put his fellows in the way of that onslaught without proper backup. "When asked whose decision it was to launch on Steam with no additional help: Bobby."

Belford points out that this wasn't just some one-time incident, either. It was, according to him, emblematic of the way Kotick ran things. "This is only one example … shit flowed downstream, usually landing on the lowest paid and most overworked individuals. Management was too busy reacting to wildly vacillating direction and decisions that made zero sense."

Belford certainly isn't alone. A former Call of Duty developer Christina Pollock also chimed in, stating in no uncertain terms that he "made our games worse".

Harvey Randall
Staff Writer

Harvey's history with games started when he first begged his parents for a World of Warcraft subscription aged 12, though he's since been cursed with Final Fantasy 14-brain and a huge crush on G'raha Tia. He made his start as a freelancer, writing for websites like Techradar, The Escapist, Dicebreaker, The Gamer, Into the Spine—and of course, PC Gamer. He'll sink his teeth into anything that looks interesting, though he has a soft spot for RPGs, soulslikes, roguelikes, deckbuilders, MMOs, and weird indie titles. He also plays a shelf load of TTRPGs in his offline time. Don't ask him what his favourite system is, he has too many.

Read more
CEO of Activision Blizzard, Bobby Kotick, speaks onstage during "Managing Excellence: Getting Consistently Great Results" at the Vanity Fair New Establishment Summit at Yerba Buena Center for the Arts on October 19, 2016 in San Francisco, California.
Bobby Kotick reckons the Warcraft film was 'a terrible idea' for Blizzard, and in the end 'was one of the worst movies I've ever seen'
Bobby Kotick in 2008, after the Vivendi merger that made Activision into Activision Blizzard.
Bobby Kotick says he'd never have raised World of Warcraft's subscription by even a dollar because 'it's a prickly audience, you don't wanna do too much to agitate them'
Orc man looking pensively at camera
Former EA exec says the ailing mega-publisher missed a chance to snag Blizzard and other heavy hitters before Activision: 'EA saw all those first and passed on all of them'
Space Marine 2 CEO puts the boot into the Saints Row team's twitching corpse from his private jet: 'Who's going to fund them for the next game after that disaster?'
Less than 4 months after revealing his studio's new game, Michael Condrey has reportedly been given the boot by 2K Games
sniper elite 5 cover
Sniper Elite CEO reckons Swen Vincke is right to snarl at short-sighted publishers: 'You could argue that their business at senior level isn't making games… their business is managing their shareholders' perceptions'
Latest in FPS
Starfield's companion robot giving a thumbs-up
Former Bethesda dev who quit Starfield to go solo says it's 'much less stressful as an indie' without daily meetings or 'office politics': it's 'very refreshing to just care about the game'
A crew of prospectors in Wildgate, featuring a robot, a rabbit man, and a small aquatic creature in a combination mech/aquarium.
Blizzard co-founder Mike Morhaime's new company is putting Sea of Thieves-style shenanigans in space with a new crew-based shooter
Team Fortress Spy being shocked
An FPS studio pulled its game from Steam after it got caught linking to malware disguised as a demo, but the dev insists it was actually the victim of a labyrinthine conspiracy
Neighbors Suburban Warfare screenshot a child aims a slingshot at a man from across a cul-de-sac.
A beta of backyard FPS Neighbors: Suburban Warfare is out now, and the balance discussion is hysterical: nerf trash can lids and children
Fragpunk
Somebody finally figured out casual Counter-Strike
Image for
Warhammer 40,000: Darktide’s getting a new roguelite wave defense mode that sounds a whole lot like a souped-up take on Killing Floor
Latest in News
Assassin's Creed Shadows immersive mode - Naoe holding a tanto in her hand as two guards fall to the ground behind her.
Assassin's Creed Shadows' first hotfix addresses stability issues and a photo mode crash
A close-up of a scared young girl's face as she stumbles through the woods, a crown of twigs and flowers upon her head.
CD Projekt says it's not using generative AI on The Witcher 4 because it's 'quite tricky when it comes to legal IP ownership'
A plastic duck dressed like a circus weightlifter
The 5th highest-rated game on Steam in 2022 is back with a multiplayer sequel
A still from a video announcement of Game Informer's return, featuring the magazine's Halo 2 issue.
Game Informer is back from the dead: 'The whole team has returned'
An April Fool's Day Palworld game concept about dating Pals
From Palworld movies to Palworld TV shows: 'Everyone under the sun pitched us every idea you can imagine,' says Pocketpair's communications director
Ciri in The Witcher 4
The Witcher 4 won't be out until sometime in 2027 at the soonest, CD Projekt says