Warner pulls Mortal Kombat X patch after data deletion reports

Mortal Kombat X

Warner Bros. has pulled the Mortal Kombat X patch released earlier today, after players began reporting that it was actually deleting data, including unlocked characters and progress through the Krypt.

"We’ve been monitoring the forums and are aware of the issues players are encountering. We appreciate the constructive feedback from you, the community," Warner wrote in an update to the original patch announcement. "We want you to know that there is ongoing support behind the scenes and it’s important to us that Mortal Kombat X is a fun experience for all of our players."

Unfortunately, while the update addressed an impressively large list of issues, it also wiped out an awful lot of player data. Complaints about lost characters and progress began coming in shortly after the patch went live, and they were both widespread and vociferous enough to force its removal in short order.

"We are temporarily removing the patch until we can pinpoint the cause of save data loss," Warner said in a follow-up. "We are actively working on this and will keep everyone posted as we work towards a fix. We sincerely apologize for this disruption."

Making things even worse was the sheer size of the patch, which weighed in at roughly 15GB and required another 15GB update to revert to the previous version—essentially 30GB of downloading to do absolutely nothing. At best, that's frustrating; for gamers laboring under data caps, it could actually hike the bottom-line price of Mortal Kombat even higher, a thoroughly unwelcome development for an otherwise fun game that we've already criticized for being a subpar port.

Andy Chalk
US News Lead

Andy has been gaming on PCs from the very beginning, starting as a youngster with text adventures and primitive action games on a cassette-based TRS80. From there he graduated to the glory days of Sierra Online adventures and Microprose sims, ran a local BBS, learned how to build PCs, and developed a longstanding love of RPGs, immersive sims, and shooters. He began writing videogame news in 2007 for The Escapist and somehow managed to avoid getting fired until 2014, when he joined the storied ranks of PC Gamer. He covers all aspects of the industry, from new game announcements and patch notes to legal disputes, Twitch beefs, esports, and Henry Cavill. Lots of Henry Cavill.

Latest in Fighting
Image of Ronaldo from Fatal Fury: City of the Wolves trailer
It doesn't really make sense that soccer star Ronaldo is now a Fatal Fury character, but if you follow the money you can see how it happened
Dancouga blasting the heck out of Mazinger Z in crossover mecha fighter Iron Saga VS
This fighter is Marvel Vs Capcom for classic mecha anime sickos, launching into early access with a strategy RPG story mode on its heels
The four Ninja Turtles, back to back, slam their shells into Brainiac
Great moments in PC gaming: Injustice 2's over-the-top super moves
2XKO promo image - Ahri
2XKO fans despair for a 2025 release as Riot pushes back a planned 'larger-scale global playtest' in favor of a 'much smaller one'
The Joker in MultiVersus
MultiVersus is somehow using its dying breath to go full looney tunes and put out what may be one of its best patches, and now fans want it to be saved
Virtua Fighter 5 key art
Virtua Fighter 5 R.E.V.O. isn't just a PC port of a 19-year-old game: it's the reason a diehard fighting game community can 'finally reach out and play with each other across the world'
Latest in News
A long bendy arm stealing money from people in a subway car
'You're a very long arm. You steal things. It's a comedy game,' explains developer of comedy game where you steal things with a very long arm
The heroes are attacked by monsters
Pillars of Eternity is getting turn-based combat to mark its 10th anniversary, and that means PC Gamer editors will soon be arguing about combat mechanics again
Image of Ronaldo from Fatal Fury: City of the Wolves trailer
It doesn't really make sense that soccer star Ronaldo is now a Fatal Fury character, but if you follow the money you can see how it happened
Junah beginning a battle in Metaphor: ReFantazio.
Today's RPG fans are 'very sensitive to feeling like they wasted time' when they die, says Metaphor: ReFantazio battle planner—but Atlus still made combat hard anyway
Image of Cersei Lanniser from Game of Thrones: Kingsroad Steam early access trailer
A new Game of Thrones RPG is coming to Steam today with a cast of 'familiar faces,' which is good because it's really the only way to tell it's a GoT game at all
The new Prime Asset featured in the upcoming update for the Outlast Trials.
The Outlast Trials puts its already paranoid players under surveillance for a time-limited story event