The Crew removed from sale, will become unplayable after April 1: 'We understand this may be disappointing for players still enjoying the game'

The Crew screenshot - sportscars racing through a nighttime city street
(Image credit: Ubisoft)

The Crew is being taken off the streets: Ubisoft announced today that sales of its online racing game have been halted on all storefronts, and it will no longer be playable on any platform after March 31, 2024.

"We understand this may be disappointing for players still enjoying the game, but it has become a necessity due to upcoming server infrastructure and licensing constraints," Ubisoft said. "Decommissioning a game, and especially our first one, is not something we take lightly. 

"Our goal remains to provide the best action driving gameplay experience for players and to deliver on it, we are continuing to provide new content and support for The Crew 2 and the recently launched The Crew Motorfest."

It is disappointing, and also an indictment of a system in which server-dependent games suddenly become memories once a studio decides to pull the plug. The Crew is a multiplayer-focused game but it offers a singleplayer campaign, which by definition is something you play by yourself. By rights, losing online functionality should have no impact on that aspect of the game, and yet here we are. 

And no, not many people are playing The Crew right now—just 31 on Steam at the moment—but it's about more than just whether or not you can hop into a decade-old racing game and bang around: Game ownership should not be treated like an extended rental.

And yet here we are.

(Image credit: Steam)

"The Crew 1 enabled us to define the pillars of The Crew franchise: a social open world full of activities, an RPG progression system linked to the vehicles and actions players perform, and finally, guaranteeing players activities at any time of day," Ubisoft said. "Thanks to the experience developed on these pillars, we reached over 40 million players on the franchise last year, something we are incredibly proud of. We would like to personally thank each of our players, without whom we wouldn't be here today."

Kind of like how The Crew won't be in a few months, I suppose.

The Crew servers will go offline on April 1, 2024, at which point the game will be rendered unplayable. Anyone who purchased The Crew "recently" can apply for a refund wherever they bought it. What qualifies as "recent" isn't defined but is presumably dependent on individual storefront policies.

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Andy Chalk
US News Lead

Andy has been gaming on PCs from the very beginning, starting as a youngster with text adventures and primitive action games on a cassette-based TRS80. From there he graduated to the glory days of Sierra Online adventures and Microprose sims, ran a local BBS, learned how to build PCs, and developed a longstanding love of RPGs, immersive sims, and shooters. He began writing videogame news in 2007 for The Escapist and somehow managed to avoid getting fired until 2014, when he joined the storied ranks of PC Gamer. He covers all aspects of the industry, from new game announcements and patch notes to legal disputes, Twitch beefs, esports, and Henry Cavill. Lots of Henry Cavill.

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