Newegg is killing its Premier shipping membership, new ‘loyalty program’ coming

(Image credit: Newegg)

Go ahead and wave goodbye to Newegg's Premier membership and the free 3-day (or sooner) shipping perk that highlighted the program. In a statement posted to its Premier page, Newegg says it is cancelling Premier, though there is some potentially good news.

While the Premier program is about to go into forced retirement, some kind of "completely new loyalty program" will take its place.

"Newegg is canceling the Premier membership and neither accepting new members nor renewals. However, we will be launching a completely new loyalty program we think will benefit more of our shoppers in the coming months, so stay tuned!," Newegg says.

It's not clear what benefits will comprise the upcoming loyalty program, or how much it will cost. I've reached out to Newegg to see if it would be willing to share any details, and specifically if expedited shipping would be included, and will update this article when/if I hear back.

Premier was basically Newegg's answer to Amazon's Prime membership, only smaller in scope. In addition to expedited shipping on qualifying orders, Premier members benefited from a host of other shopping-related perks, including free returns without any restocking fees, rush processing, exclusive deals, access to a dedicated customer service phone number, and early notifications to major sales and events.

Members were also able add up to four friends or family members to their Premier account, either out of kindness or to split the cost—a full-year membership normally ran $49.99, barring any discounted promotions (it gave away a free year to some people back in July).

It will be interesting to see what the new loyalty program brings to the table. Newegg's allure is not the same as it once was, as competition is much more fierce these days. However, the online retailer does maintain a vast collection of computer hardware and software, with frequent sales (some better than others, of course).

We're also curious to see how Newegg handles customers who just recently signed up for a yearlong membership. It's not clear if Newegg will honor the paid perks for the duration of the membership, offer refunds, or roll users into the new loyalty program.

Paul Lilly

Paul has been playing PC games and raking his knuckles on computer hardware since the Commodore 64. He does not have any tattoos, but thinks it would be cool to get one that reads LOAD"*",8,1. In his off time, he rides motorcycles and wrestles alligators (only one of those is true).

Latest in Hardware
A Gigabyte RTX 5070 Ti Eagle OC Ice on a desk and installed in a gaming PC.
Gigabyte GeForce RTX 5070 Ti Eagle OC Ice SFF review
A late afternoon view shows two young women walking past a wall-sized anime mural along Chuo-dori (Central Avenue) in the Akihabara district (known as Electric Town for its maze of electronics stores, but currently considered an almost sacred destination by members of Japan's otaku culture, drawn to Akihabara's video game centers, maid cafes, anime shops, and manga comics), located in Chiyoda Ward in central Tokyo, Japan.
OpenAI's GPT-4o model gets image generation update for all of your anime-style selfie needs
A Nacon Rig Streamstar M2 microphone on white gravel, shot in 3/4 profile
Nacon Rig M2 Streamstar review
1X Technologies humanoid robot, the Neo Gamma, standing alongside Nvidia CEO Jensen Huang. Huang is wearing an ERL-made studded leather jacket.
Humanoid robot Neo Gamma gifts Nvidia CEO a studded leather jacket and may even be able to one day wash up a cup without dropping it
Razer Blade 16 (2025) gaming laptop
Nvidia RTX 5090 mobile tested: The needle hasn't moved on performance but this is the first time I'd consider ditching my desktop for a gaming laptop
A woman wearing a VR headset with dramatic, colourful lighting across the background
'World’s smallest LEDs' could lead to accurately lit screens with 127,000 pixels per inch and much more immersive VR
Latest in News
kingdom come deliverance 2 pacifist run
'Medieval Batman' completes Kingdom Come: Deliverance 2 pacifist playthrough with zero kills and 535 knockouts
SUQIAN, CHINA - OCTOBER 6, 2024 - Illustration Tencent's plan to buy Ubisoft, Suqian, Jiangsu province, China, October 6, 2024. (Photo credit should read CFOTO/Future Publishing via Getty Images)
Ubisoft and Tencent are forming a new company that will take control of its most successful franchises: Assassin's Creed, Far Cry, and Rainbow Six
A motley crew riding out in point-and-click adventure Rosewater
Promising '90s style point-and-clicker Rosewater rides out today, featuring trail-worn cowpoke authors and weird alt-universe science
A girl cheering in Everybody's Golf Hot Shots.
My favourite, most underrated anime golf game series is actually getting a PC entry for the first time in its nearly 30-year history
A shock trap transformed into a Lego brick in Monster Hunter Wilds.
A modder keeps turning Monster Hunter traps into Lego bricks so that the monsters will know true pain, and they've just done it again
live action Jimbo the Jester from Balatro holding a playing card and addressing the camera
You've probably been pronouncing Balatro wrong all along, but 'it's kind of a gif/jif situation'