Arrowhead’s CEO got a call from PlayStation when he said players could save their money and wait to buy Helldivers 2 until the servers were fixed: They ‘asked me what the f*** I’m smoking’

A poster of a soldier from Helldivers 2 holding a flag.
(Image credit: Arrowhead Games)

Helldivers 2 certainly had no trouble selling, torpedoing the series into one of the biggest co-op sensations around and an overnight hit for PlayStation as its fastest-selling game ever. Arrowhead had never made a game so monumental before, and any who were there for its anarchic first year remember the growing pains it felt along the way—particularly in regard to its servers, which buckled under the weight of an unexpectedly massive playerbase.

In a GDC talk titled "Helldivers 2: Capturing Lightning in a Bottle," Arrowhead CEO Johan Pilestedt recalled the chaos of those early days: "The community was super excited about the gameplay that we put out and everybody clocked in, and it became a wildfire. Everybody told everybody that you need to play this game, and it crushed us under success."

After seeing that the game was selling unimaginably fast and the problems that created for anyone trying to keep it online, Pilestedt cautioned anyone who was wary of the game’s issues that they didn’t actually have to buy it this second in a post on X, saying "If you have no cash, get it later. While we made a really fun game it's worth waiting until the servers can support the capacity."

In his GDC talk, he reiterated his point: "If you spend your last dollar to be stuck in server queues, I’d be heartbroken." Seems pretty reasonable, right? Well, he went on to say that the suits at PlayStation immediately swooped in and set the record straight.

"Took five minutes until I got a call from the friendly people at PlayStation, who asked me what the fuck I’m smoking. Don’t recommend people to not buy your game!"

It might seem harsh, but Pilestedt did point out his well-meaning comment flew in the face of "conventional wisdom." Not that it slowed Helldivers’ roll at all, with the game experiencing such sudden and unprecedented growth that it left industry analysts speechless. Still, it shows that game development on such a huge stage is a whole different ball game, and even a casual quip telling your players they don’t have to buy your game right this second might blow your phone up with calls from a puzzled publisher.

Arrowhead introduced a lot of temporary measures around that time to keep the floodgates moving in an orderly fashion, like a login queue, but ultimately the game’s community-focused Major Orders only work because there are so many frenzied players. The game’s more modestly popular predecessor had a much slower, less exuberant galactic war; it seems like, in the end, all the hitches were worth it.

If you’re ready to dive hard for democracy, Helldivers 2 is on sale for $31.99 on Steam.

2025 gamesBest PC gamesFree PC gamesBest FPS gamesBest RPGsBest co-op games

2025 games: This year's upcoming releases
Best PC games: Our all-time favorites
Free PC games: Freebie fest
Best FPS games: Finest gunplay
Best RPGs: Grand adventures
Best co-op games: Better together

Justin Wagner

Justin first became enamored with PC gaming when World of Warcraft and Neverwinter Nights 2 rewired his brain as a wide-eyed kid. As time has passed, he's amassed a hefty backlog of retro shooters, CRPGs, and janky '90s esoterica. Whether he's extolling the virtues of Shenmue or troubleshooting some fiddly old MMO, it's hard to get his mind off games with more ambition than scruples. When he's not at his keyboard, he's probably birdwatching or daydreaming about a glorious comeback for real-time with pause combat. Any day now...

You must confirm your public display name before commenting

Please logout and then login again, you will then be prompted to enter your display name.

Read more
Crashing servers, flame wars, and a 60-day path to redemption—the utterly chaotic first year of Helldivers 2 has been a democratic doozy
A screenshot of Helldivers 2, depicting a Helldiver saluting while wearing an anthropomorphic facemask
The United Nations asked Helldivers 2 studio Arrowhead if it'd give a talk on psychological manipulation: ‘Could we brainwash an entire community to fight for a fascist state? … Would we be okay with that? Turns out, yeah’
Helldivers 2
Helldivers 2 continues its streak of turning missteps into in-game lore: After a major feature was paused for 24 hours, Super Earth says 'nothing out of the ordinary has happened'
Best Multiplayer 2024: Helldivers 2
Best Multiplayer 2024: Helldivers 2
Still image from "found footage" of Helldivers 2 game master Joel.
Helldivers 2 game master Joel offers a look back on the first anniversary of the galactic war
Helldivers 2 intro cinematic
Arrowhead CEO reassures Helldivers 2 players in the wake of Johan Pilestedt's sabbatical that if they can keep the game 'going for 10 years, we will'
Latest in FPS
Helldivers 2
Arrowhead’s CEO got a call from PlayStation when he said players could save their money and wait to buy Helldivers 2 until the servers were fixed: They ‘asked me what the f*** I’m smoking’
A screenshot of Helldivers 2, depicting a Helldiver saluting while wearing an anthropomorphic facemask
The United Nations asked Helldivers 2 studio Arrowhead if it'd give a talk on psychological manipulation: ‘Could we brainwash an entire community to fight for a fascist state? … Would we be okay with that? Turns out, yeah’
A smiling man in military fatigues
Get in here, stalker: Stalker 2’s Patch 1.3 is here with a whopping 1,200 fixes
CS 1.6 remade in CS: Legacy.
A gorgeous ground-up remake of Counter-Strike 1.6 is on its way to Steam, and one of the game's original creators says 'it really gives me old vibes'
Metro Exodus
'I want to raise this glass to our fans, to our community': 4A Games celebrates Metro 2033's 15th anniversary and hints at next Metro game
Official artwork of Valorant showing the game's characters in a row
Valorant dev accepts there's too much random crap cluttering up the screen: 'The balance team generally agrees with this take'
Latest in News
The jester from Balatro, portrayed in unsettling detail in real life, wears an uncanny smile and stares at the viewer.
Balatro's LocalThunk isn't 'trying to pull a Banksy', he just 'wanted to be left alone to make his game'
Two characters from Warframe 1999 lounging in a bar.
The warframe with a guitar that shoots fire is out today alongside a bunch of metalcore-inspired skins, cementing Warframe's spiral into Y2K madness
A Minecraft movie promo image of the main cast standing side by side,
This is why the Minecraft movie is called A Minecraft Movie
helldivers 2 democratic detonation
Johan Pilestedt warns that Helldivers 2 took 4 more years than planned because Arrowhead skipped pre-production and dove right in: 'Always do your homework before you start spending millions and millions and millions of dollars in making a game'
helldivers 2 arrowhead CCO johan pilestedt
Helldivers 2's Johan Pilestedt says developers need to start taking more risks: 'Safe bets are a death sentence for the studios that try to make them'
Split Fiction trailer still - Zoe and Mio staring into a large pipe
A pair of Split Fiction players will be heading to Sweden for an early look at Hazelight's next game after completing a secret challenge so tough, some developers can 'barely' beat it