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FAQs
Can I get Elgato free shipping?
Free shipping comes as standard on all Elgato orders worth $79 or more. If your order doesn't meet this threshold, you'll see any applicable fees displayed at the checkout. Consider purchasing all your devices at once or adding accessories to your order to avoid fees.
What can I get from Elgato Marketplace?
There a range of free and paid digital assets on offer through Elgato Marketplace, the brand's online library that hosts both official and community-produced products. Customers can find a mix of plugins, emotes, overlays, voice effects, icons and more to use with Elgato tech and apps.
What's the Elgato return policy?
Elgato gives 60 days from your date of purchase to return items you no longer want. Items are only eligible for refunds in like-new condition, sent with all accessories originally included and in the original packaging. Just contact the team through the brand's Contact Us page to initiate the process and get sent your shipping label.
Hints and Tips
Look out for deals: The best way to save on Elgato products is to watch out for one of the brand's promotions, which it tends to run around big sales events like Black Friday, Labor Day or Prime Day. Which products are included in the sales vary from sale to sale, but prices can drop by as much as 20%.
Buy a bundle: Sales don't just include discounts, either. You'll occasionally see two or more Elgato products available to buy together as part of a bundle. The items in bundles are usually sold at a slight discount versus picking them one by one, so they're a great way to save on stocking up on all the equipment you're after.
Get free software: Customers can download a suite of Elgato software free of charge through the brand's website by simply providing their email address. You'll find a number of different programs listed on the dedicated Downloads page, including the video capture, 4k capture utility, stream deck, camera hub and control center tools. Each one is designed for use with Elgato tech to help making content a smoother experience.
Sign up for the mailing list: You can provide your email address to Elgato from their website to be added to their mailing list. Members will receive regular communications about new products, sales, add-ons and more.
How to use Elgato discount codes
1) Select one of the Elgato discount codes listed above and click "Get Code" next to one you plan to use.
2) Your code will be revealed in a new tab - copy it for later.
3) Your old tab will now take you to the Elgato website, where you can start shopping.
4) Once all the items you want to buy have been added to your shopping cart, you can proceed to the checkout.
5) Locate the "Promo code" field and paste your code here, then click "Apply".
6) Check your order total has changed to reflect your savings, then proceed through the rest of the checkout to place your order.
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
How we make money
PC Gamer earns money from its coupon pages through a commission model. We have deals in place with every retailer that has a corresponding coupon page on our site. When you shop with one of these retailers and use one of our codes to get a discount, the brand will pay us a percentage of the final order total in commission.
Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
