BioWare boss says Ryder is "awesome," promises animations will be improved

The Mass Effect: Andromeda gameplay trailer revealed during The Game Awards was polarizing. The nearly-five-minute video showcased some very cool gameplay, and also Sara Ryder's face, which was not-quite-perfectly animated when seen up-close during a heated encounter with a Turian goon.

BioWare said in response to unhappy fans that Andromeda is still a work in progress, but concerns have persisted, as you can see in some of the responses to this tweet out of the official Mass Effect account. 

Clearly not everyone is put off by Ryder's expression, but there was enough negativity to spur BioWare GM Aaryn Flynn to respond yet again, and more forcefully in support of Andromeda's lead character. "Sara Ryder is awesome. Strong, funny, and adventurous," he tweeted. "Sorry there's a facial performance bug that lets her down here. We'll improve it."

Separately, Flynn said that the clip has taken on a disproportionate significance for Mass Effect fans.

Maybe I'm just getting used to it after watching the clip dozens of times over, but the more I look at Ryder's face when she snags the Turian's gun (and this, by the way, is why you never put your gun within arm's reach of the person you're pointing it at), the more her expression strikes me as not so much "wrong" but simply the look of someone who's tired, exasperated, and sick of putting up with guffola from a second-rate flunkie. And isn't that exactly what it should be?

BioWare will reveal new Mass Effect: Andromeda gameplay (and maybe even a fixed face) tomorrow at CES. We'll let you know when it happens.

Andy Chalk
US News Lead

Andy has been gaming on PCs from the very beginning, starting as a youngster with text adventures and primitive action games on a cassette-based TRS80. From there he graduated to the glory days of Sierra Online adventures and Microprose sims, ran a local BBS, learned how to build PCs, and developed a longstanding love of RPGs, immersive sims, and shooters. He began writing videogame news in 2007 for The Escapist and somehow managed to avoid getting fired until 2014, when he joined the storied ranks of PC Gamer. He covers all aspects of the industry, from new game announcements and patch notes to legal disputes, Twitch beefs, esports, and Henry Cavill. Lots of Henry Cavill.

Latest in Mass Effect
Commander Shepard in Mass Effect 3.
Mass Effect's Jennifer Hale, who played femshep, 'saw no line' before she recorded them for Bioware's flagship trilogy: 'It was all cold reading on the spot'
Mark Darrah
BioWare veteran calls out the 'cruelty' of fans celebrating layoffs: 'You are crossing a line, and you're probably attacking the wrong person anyway'
Mass Effect 3 didn't have music like Vigil or Suicide Mission because composer Jack Wall had a spat with Casey Hudson: 'Casey was not particularly happy with me at the end'
Mass Effect Legendary Edition best settings
Bioware's exceptional Mass Effect Legendary Edition is going for a song, so bag 3 of the best action-RPGs ever made for a mere 4 dollars
Mass Effect protagonist in N7 armor on a space background
Amazon's Mass Effect TV show now in 'active development' from the writer of F9: The Fast Saga (the one where a car goes to space)
Commander Shepherd, Garrus, Wrex, Tali, and Liara on the cover of the board game Mass Effect: Priority Hagalaz.
The Mass Effect board game is basically a new sidequest for a 12 year old RPG, but it's sadly lacking in BioWare magic
Latest in News
Olivia, a hunter from Monster Hunter Wilds, looks perplexed in an icy blue environment.
Monster Hunter Wilds players wonder if frenzied monsters are a little undercooked, as one slaps a sickly bird into a fine paste in just 25 seconds
Inzoi character studio - A Zoi designed to look like Billie Eilish
Inzoi is giving eager life simmers another free taste of its gorgeous character creator, with a bonus build mode demo for the architecture nerds
A group of adventurers plans out their strategy on a table of maps and documents.
This Pathfinder Humble Bundle lets you level up your TTRPG library and donate to charity at the same time starting at just $5
Sans, from the hit 2015 RPG undertale, folds his arms in a dashing suit as stonks rise in the background.
You can grab Undertale for less than $1, as the genre-defining indie RPG beats its all-time player peak for the first time in 10 years
Key art for the new Age of Empires 2 expansion showing an angry Viking and Japanese warlod.
Age of Empires 2 team continues to cook while delivering 'legendarily long' 8,000-word patch notes about 'the biggest updates' the 26 year-old game has ever had
Max, protagonist of Life is Strange and Life is Strange: Double Exposure, stares with trepidation at something off-screen with her friend.
Life is Strange: Double Exposure reportedly a 'large loss' for Square Enix, says analyst, who adds: 'The company's IP fundamentally varies too much between good and bad'